Billing and Payments

billing & payment

Billing & Payment

We are in-network with many, but not all insurance plans. Prior to your initial visit, please do the following:


  • Contact your insurance company to verify that the provider you will be seeing is in network with them.


  • Obtain any necessary referrals from you PCP if required by your insurance company prior to your initial appt. If we do not receive confirmation  that referral was approved, your appt will be cancelled until we receive it.


  • Inform us of any insurance coverage changes prior to the service. If you do not have your up-to-date insurance information, we will reschedule your appointment or classify your appointment as self-pay.

Payment Policy

  • All payments are due at the time of services rendered.


  • If you have an outstanding balance, you will not be seen until it has been paid.

Cancellations & No show

  • Cancellations < 24 hours before an intake appointment will incur a $100 fee


  • Cancellations < 24 hours before a follow-up appointment will incur a $50 fee

Self Pay

Intakes

  • Adults: $299.99 to $399.99


  • Children (under 18): $399.99 to 499.99


Follow-Ups

  • $129.99-$299.99


  • Dependent on the length and complexity of the visit

Insurances Accepted

  • Aetna
  • Allways
  • BCBS
  • Cigna
  • GIC
  • Harvard Pilgrim
  • Medicare
  • Optum
  • Tufts
  • United Healthcare

Out of Network

  • We are in-network with many but not all insurances.



  • We will provide you with an invoice for services rendered and you may discuss possible reimbursement with your insurance company.

Telehealth Services

  • May not be covered by all insurance plans.


  • If insurance does not cover the Telehealth visit, you will be considered self-pay and our published self-pay fee will apply.


  • Non-covered Telehealth visits will be the patient’s responsibility.

Accepted Payment Methods

  • Cash
  • HSA/FSA
  • Debit card
  • All major credit cards
  • Cash App
  • Venmo
  • PayPal

"Asking for help is not a sign of weakness. It is a moment of strength."

Are you struggling with issues related to trauma, depression, addiction, anxiety, or major life changes? Are these issues affecting your personal relationships, academic or work performance? There comes a time when help is needed from a certified professional to cope with many of life’s challenges.


We are currently ACCEPTING NEW PATIENTS for in-person appointments at our Canton location. Telehealth consultations are available throughout Massachusetts and New Hampshire when appropriate. Our sessions are by appointment only, and we do not have walk-in or crisis management options available.

Frequently Asked Questions

  • Why is Integrated Psychiatric Services so popular?

    Integrated Psychiatric Services provides compassionate and non-judgemental mental health services. in Natick and the surrounding MetroWest area. Recognizing the diverse needs of the community, our mental health services are tailored to empower each individual. Our mental health services are specialized in the areas of diagnosing and treating ADHD, depression, anxiety, and trauma for adults and children as young as 6 years old. Furthermore, our dedication to continuous improvement and innovation in mental health services sets us apart, making us a beacon for those seeking the best cutting-edge care. Give yourself the life you deserve by addressing your mental health today.

  • What are your fees?

    Please confirm your insurance coverage with our office staff before scheduling an appointment. We do not provide free services. Telehealth appointments are still medical appointments and will be treated as such (including paying balances upon services rendered).


    We offer assistance to individuals on a case-by-case basis. Payment plans, a sliding fee scale, and assistance with specialty medication discounts are available.

  • Will the cost of treatment be covered by my insurance plan?

    We take a variety of insurances in MA and NH, as well as private pay (Cash, debit, and all major credit cards). Your balance is due at your scheduled appointment (if the balance is not paid in full, the appointment will be rescheduled). For more information, please call our office at 508-478-6868.

  • How long will my appointment last?

    Initial psychiatric evaluation appointments are one hour long. Most follow-up sessions are thirty minutes long, but they may be scheduled for longer to best serve the needs of the individual patient.

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